CLAIMS CENTER
Find everything you need for a seamless claims process.
Auto Claims
If your vehicle is damaged and you need to file a claim, our unique claims services will simplify the process, getting you back on the road in no time.
- DOOR TO DOOR VALET CLAIM SERVICE®
We’ll pick up your car, take it to the Door-to-Door shop of your choice and bring it back when it’s done. Have rental coverage? We’ll even coordinate a rental car. - 100% GUARANTEED REPAIR PROGRAM
Get repairs from one of our registered referral shops, and we’ll guarantee the work for as long as you own your car.
Repair Shop Finder - CARPICS® PHOTO APPRAISALS
Eliminate the need to schedule a claims inspection and get your estimate within hours. You may even get paid that same day.* See how. - CRASHBUSTERS® MOBILE CLAIM SERVICE
A representative will meet you to appraise the damage at a time and place that’s convenient for you. In many cases, you’ll get a check on the spot.*
What Is Personal Injury Protection (PIP)?
Personal Injury Protection coverage is typically referred to as PIP or no-fault coverage. In the unfortunate event you are injured in an automobile accident, PIP provides coverage for payment of your medical bills (and some other medical-related expenses) that you incur as the result of an auto-related injury.
Coverages vary, but most policies provide coverage for additional living expenses when your home is uninhabitable due to a covered loss. Be sure to save all receipts for any expenses after a loss.
Motorcycle Claims
- 100% GUARANTEED REPAIR PROGRAM Get repairs from one of our registered referral shops, and we’ll guarantee the work for as long as you own your bike.
- PHOTO APPRAISALS Eliminate the need to schedule a claims inspection and get your estimate within hours. You may even get paid that same day.* Learn more.
- CRASHBUSTERS® MOBILE CLAIM SERVICE A representative will meet you to appraise the damage at a time and place that’s convenient for you. In many cases, you’ll get a check on the spot.
Claim Support
DIRECT DEPOSIT – Your Bank Account
Provide your bank account and routing information, and you’ll receive payment in about 2-5 business days.
ZELLE – Fastest Payment Method
Zelle is a mobile payment app that’s simple to use. Receive money directly into your bank account in minutes.**
PAPER OR eCHECK – U.S. Postal Service or Electronic Delivery
A check will be mailed to the primary address on your account and will arrive in about 7-10 business days or an eCheck will be emailed to the primary email address on your account with easy-to-follow instructions for print and deposit.
* Certain restrictions apply.
** To receive a Zelle payment on an eligible claim, you must have a bank account in the U.S. and a Zelle account. Transactions typically occur within minutes for registered users.
